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River State HVAC missed-call demo

A sample AI Front Desk flow for a no-heat call that needs safety screening and quick routing. This is not installed, connected, endorsed, or live.

Call live HVAC demo Try: "The heat stopped and I need help."

Call sample 9:06 PM

Hi, thanks for calling River State HVAC. This is Emma with WelcomeOps. How can I help today?

Heating. Our heat stopped working tonight.

I'm sorry, that sounds stressful. Before I take the rest down, do you smell gas, see smoke, or hear a carbon monoxide alarm?

No, nothing like that. It's just getting cold in here.

Okay, thanks. What town or ZIP code should I use for the home?

Johnston, 02919.

Got it. What name and callback number should I put on the request?

Dana Mitchell, 401-555-0198.

Thanks, Dana. Is anyone elderly, medically vulnerable, or having a hard time with the cold tonight?

My dad's elderly, and he lives with us.

Understood. I'll flag that clearly and send this as a no-heat request in Johnston. The team can review it and follow up.