Premium AI front desk for businesses that depend on inbound calls

Turn Inbound Demand Into Revenue

Try pay-as-you-go, choose Starter, Core, or Pro.

WelcomeOps is an AI-powered front desk that captures missed, after-hours, overflow, and test-line calls, qualifies inquiries, routes clean summaries, and escalates to humans when needed. Every subscription adds a one-time Launch Setup fee.

See sample workflows View pricing
Front desk live preview 24s response
Incoming after-hours call

AC not cooling, same-day request

9:41 PM
AI

Welcome to Northstar Heating. I can capture the details and route them to the service team. What is the best callback window?

Caller

Same-day no-cool request. Callback verified for this afternoon.

Qualified lead

HVAC repair request

Urgency
Medium
Routing
Service inbox
Next step
Team callback
78%

of consumers have abandoned a business after an unanswered call.

84%

of marketers say phone calls have higher conversion rates and larger order value.

Callers convert

30%

faster than web leads.

Industry research from CallRail and Invoca shows unanswered calls and slow follow-up can materially reduce lead conversion.

Use cases

Explore AI front desk workflows by need

Indexable guides for the main ways businesses use WelcomeOps: missed-call recovery, vertical intake, and front-desk automation.

AI front desk

Business call answering

Answer, qualify, and route inbound demand with a polished AI front desk.

 Missed calls

Missed-call recovery

Capture missed, overflow, and after-hours calls before they disappear.

 HVAC

HVAC AI front desk

Capture no-heat, no-cool, service, estimate, and callback requests.

 Restaurants

Restaurant AI receptionist

Collect reservation, catering, private-event, and guest callback details.

 Real Estate

Real estate AI receptionist

Capture buyer, seller, and showing inquiries for agent follow-up.

 After Hours

After-hours call answering

Capture after-hours calls and route clean next-day summaries.

 Small Business

Small business AI receptionist

Add call coverage for small teams without increasing payroll.

 Service Businesses

Service business call answering

Collect job requests, urgency, locations, and callback details.

 Professional Services

Professional services AI receptionist

Capture inquiries with conservative handoff and no regulated advice.

 Wellness

Wellness AI receptionist

Collect appointment interest and route sensitive questions safely.

Built for where you lose money

Every missed call is revenue, reputation, and opportunity walking out the door.

Missed Calls

Reduce voicemail losses by having WelcomeOps answer missed-call scenarios and capture the opportunity.

Leads lost. Revenue gone.

After Hours

Add after-hours intake so callers can leave structured details even when your team is closed.

Closed doors. Lost bookings.

Overflow

During peak times, WelcomeOps can pick up overflow calls quickly so your team can focus on customers in front of them.

Busy signals. Lost trust.

What actually happens

1

Call comes in

A customer calls your business from any number.

2

AI answers instantly

WelcomeOps picks up quickly with a natural greeting.

3

Captures key details

We collect caller info, intent, urgency, and callback window.

4

Sends clean summary

Your team receives a structured summary by email or dashboard.

5

You decide next step

Reply, call back, assign, book, or follow up.

Revenue at risk

Simple missed-call scenarios that show why fast response matters.

HVAC

8 missed calls/month x 30% booking rate x $450 average job =

$1,080

per month at risk

Restaurant

5 missed reservation/order calls on a Friday x $70 average ticket =

$350

per night at risk

Real estate

1 missed showing lead can mean thousands in commission opportunity at risk.

Thousands

Simple, transparent pricing.

Start with a Pay-As-You-Go Trial ($149 setup, $0.60/min, subject to qualification, no monthly commitment), pick a monthly plan, lock in Founding Customer pricing, or earn $60 per referral.

Recommended

Core

$349/month

AI front desk for serious small businesses.

Add a polished front desk layer while your team focuses on the work only humans should handle.

  • Everything in Starter
  • Business-hours overflow and routing
  • Lead qualification, FAQ, and SMS follow-up
  • Weekly summary report
  • 250 answered calls/month

Launch Setup is $149 one-time.

Start Core
Entry point

Starter

$149/month

Missed-call and after-hours AI fallback for one phone line.

Best for smaller teams that want a simple, low-friction entry into AI front desk coverage.

  • 1 phone line
  • After-hours or missed-call fallback
  • Basic call summary and lead capture
  • 100 answered calls/month
  • No custom workflows or integrations

Launch Setup is $149 one-time.

Start Starter
Premium

Pro

$599/month

Managed AI front desk plus advanced workflows.

Best for teams that want the most hands-on front-desk automation.

  • Everything in Core
  • Appointment and request intake
  • Priority setup help and review follow-up
  • Multiple escalation rules
  • 500 answered calls/month

Launch Setup is $149 one-time.

Start Pro

Launch Setup

Launch Setup is a one-time $149 fee that covers profile setup, call flow configuration, knowledge base setup, testing, and forwarding instructions.

  • Charged once on subscription checkout
$149/one-time

Applied before the monthly plan starts.

Start with Starter

Starter, Core, and Pro are the only public plan choices. Launch Setup is charged once on subscription checkout.

See it in action

See sample workflows

Preview built from public information. Explore representative demos for common inbound-call scenarios. These are not connected systems.

HVAC

Heating and cooling

After-hours no-heat and no-cool call capture demos.

 Restaurants

Reservation and order requests

Missed call flows that collect details for staff confirmation.

 Real Estate

Buyer and showing inquiries

Clean lead capture without legal, lending, or valuation advice.

 Service Businesses

General service intake

Reusable business front desk patterns.

 More

Browse the library

Open the demo library and filter by vertical.
Quick answers

WelcomeOps AI front desk FAQ

Plain-language answers for business owners comparing AI call answering, missed-call recovery, and front-desk automation.

What does WelcomeOps do?

WelcomeOps is an AI-powered front desk that answers missed, after-hours, overflow, and test-line calls, captures caller intent, qualifies inquiries, and sends a clean summary for follow-up.

Who is WelcomeOps for?

WelcomeOps is built for businesses that depend on inbound calls, including home services, restaurants, real estate teams, professional services, wellness, legal intake, and general service businesses.

Does WelcomeOps connect to customer systems automatically?

No. Demo workflows and uploaded setup materials are not connected to customer systems until the business profile is reviewed, approved, forwarded, and tested.

Are the monthly plans capped?

Yes. Starter includes 100 answered calls per month, Core includes 250, and Pro includes 500. Launch Setup is a separate one-time fee.